F.A.Q

F.A.Q

Most frequent questions and answers

You will be provided with a time and pickup location depending on where you will be staying on the island. you are also welcome to find your own transportation directly to the tour site.

The tours run approx. 1.5-2 hours. You are able to sight see along the way.

No, but you will be given a complementary bottled water. you are more than welcome to support the local shops along the route if you need to grab a bite or bring along your own food.

As all our ebikes are pedal assisted, the efforts needed to participate would be fairly easy and at users discretion based on their comfort level. There is also an option to use mainly throttle.

No child under the age of 12yrs are allowed to participate as these bikes are motorized

No! as long as you can ride a traditional bicycle you will be good. The tour group will be given a brief tutorial on features of the bike and how to operate from the tour guides. 

Tours are non refundable, please arrive 15 mins prior to your pickup time at your designated pickup point.

You may reschedule 48 hours before your tour.

If rain is in the forecast, that prevents the tour from happening we will rebook you to the next available tour. However if you are no longer able to participate due to a unforeseen issue we will issue a refund

All online payments are made through PayPal gateway which is very secure. Credit card info will not be saved or shared. Payments made by phone call will be accepted via square invoicing system.

Tips are always welcome